Terms and Conditions

1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website swisspharmagroup.com (the “Website”), including all pages related to the Swiss AlpenWell brand (together, the “Service”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
2. Operator information
The Website is operated by:
Swiss Pharma Group AG
Rigistrasse 2, 6300 Zug, Switzerland
Phone: +41 41 266 07 65
Email: office@swisspharmagroup.com
Website: swisspharmagroup.com
References in these Terms to “we”, “us” or “our” mean Swiss Pharma Group AG.
3. Scope of the Website
The Website is an informational site. It describes our company and our products, including the Swiss AlpenWell vitamin product line.
You cannot order or purchase products, create a user account, or manage subscriptions directly through the Website. The only interactive feature is a contact form that allows you to send us inquiries.
4. Who may use this Website
The Website is not restricted to adults only, but it is primarily intended for adults and health professionals.
If you are under the age at which you can legally enter into agreements in your country, you may only use the Website with the involvement and consent of a parent or legal guardian.
We do not intend to knowingly collect personal data from children (see our Privacy Policy for details).
5. No medical advice
The content on this Website is provided for general information purposes only.
It does not constitute medical advice, diagnosis, or treatment.
It does not replace consultation with a doctor, pharmacist, or other qualified healthcare professional.
You should always consult a healthcare professional before using vitamins, supplements or any products described on this Website, especially if you are pregnant, breastfeeding, have a medical condition, or are taking medication.
Never disregard professional medical advice or delay seeking it because of something you have read on this Website.
6. Use of the Website
You agree to use the Website only for lawful purposes and in a manner that does not:
Infringe any applicable law or regulation
Violate the rights of Swiss Pharma Group AG or any third party
Disrupt or interfere with the operation or security of the Website
In particular, you must not:
Attempt to gain unauthorized access to any part of the Website, to servers, or to systems connected to the Website
Introduce viruses, malware or other harmful code
Use automated tools (such as bots, crawlers, or scrapers) to access or collect data from the Website, except as permitted by applicable law and standard browser technology
7. Contact form and communications
When you use the contact form, you must provide accurate and truthful information. You remain responsible for the content of your message.
We may contact you using the email address or other contact details you provide in order to:
Respond to your inquiry
Provide you with information you requested
We do not currently use the contact form to subscribe you to any newsletter or mass marketing emails.
Our processing of personal data (including contact form submissions) is governed by our Privacy Policy, which forms part of these Terms.
8. Intellectual property
Unless otherwise stated, all content on the Website is protected by intellectual property rights, including:
Texts, images, graphics, logos
Product names, brand names and trademarks (including Swiss AlpenWell)
Design and layout of the Website
All such rights are owned by or licensed to Swiss Pharma Group AG or the respective rightsholders.
You may:
View and print pages from the Website for your personal, non-commercial use.
You may not, without our prior written consent:
Reproduce, distribute, modify, publicly display, or otherwise use any content from the Website for commercial purposes
Use our trademarks or logos in a way that suggests endorsement or association without permission
9. Third-party websites and links
The Website may contain links to third-party websites or resources. These are provided for convenience only.
We do not control and are not responsible for:
The content, availability, or security of third-party websites
Any products, services or information available on such websites
The privacy practices of third parties
Following any link to a third-party website is at your own risk. We recommend you review the terms and privacy policies of those websites.
10. Availability and changes to the Website
We aim to keep the Website available and up to date, but:
We do not guarantee that the Website or any content will always be available, uninterrupted, or error-free.
We may modify, update, suspend or discontinue the Website, or any part of it, at any time without prior notice.
We are not liable for any unavailability or limited availability of the Website.
11. Accuracy and completeness of information
We try to ensure that information on the Website is accurate and current. However:
We do not guarantee that all information is complete, accurate, or up to date at all times.
Product availability, compositions, and regulations may vary by country and may change over time.
The Website content is provided “as is” and “as available”, without any express or implied warranties, including but not limited to fitness for a particular purpose or non-infringement, to the extent permitted by applicable law.
12. Limitation of liability
To the maximum extent permitted by applicable law:
We are not liable for any indirect, incidental, consequential or punitive damages, including lost profits, lost data, or business interruption, arising out of or in connection with your use of the Website.
Our total liability for any direct damages arising out of or in connection with your use of the Website shall be limited to the amount you have paid (if any) for accessing the Website. Since access is free of charge, our liability is typically limited to zero.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, for example for:
Death or personal injury caused by our gross negligence or intentional misconduct
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded under mandatory law
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Swiss Pharma Group AG from any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of:
Your use of the Website in violation of these Terms or applicable law
Your infringement of any rights of third parties in connection with your use of the Website
14. Data protection and cookies
Our use of personal data, including cookies and analytics, is described in our Privacy Policy, available on the Website.
By using the Website, you acknowledge that we may process your personal data in accordance with our Privacy Policy and applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
15. Changes to these Terms
We may update these Terms from time to time, for example to reflect changes in our Website, our practices, or applicable laws.
The latest version will be published on the Website with the “Last updated” date at the top. Your continued use of the Website after changes have been published constitutes your acceptance of the updated Terms.
16. Governing law and jurisdiction
These Terms and any dispute arising out of or in connection with your use of the Website are governed by Swiss law, excluding its conflict of law rules.
If you are an EU/EEA visitor, you may also have mandatory rights and remedies under the laws of your country of residence, in particular under the GDPR, which remain unaffected.
Subject to any mandatory jurisdiction rules, the courts at the registered seat of Swiss Pharma Group AG in Zug, Switzerland shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or the use of the Website.
17. Contact
If you have any questions about these Terms, please contact:
Swiss Pharma Group AG
Rigistrasse 2, 6300 Zug, Switzerland
Phone: +41 41 266 07 65
Email: office@swisspharmagroup.com